Add new staff members as users

1. Go to Profile Settings >Venue Staff on the left sidebar.
2. Fill in the staff member’s details (Name, Email, Phone).
3. Assign a Role (see below for what privileges the different roles mean).
4. Click Save.

Privileges that the different roles have

Venue Admin – Can do everything on the platform. They can manage and add staff, update the venue information, and handle enquiries and items (register, match, return, expire, and more). 

Venue Customer Service – Can do most things on the platform. They can handle items (register, match, return, expire, and more) and enquiries but they cannot add staff, change their roles, or update the venue information.

Venue Staff – No access to the venue platform. Venue staff can simply upload found items, but cannot review, update, manage, or return items and enquiries.

Venue Read Only – Limited access to the venue platform. Can view all items, enquiries, and messages but they cannot edit or update anything.

Watch the video below for a step-by-step guide.

Password requirements

Please remember to create a password with 13 characters: upper / lower cases collated, and a special one.